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Moving Services and Advice
Moving Services

MOVING ESTIMATE - If you have a lot of belongings to move into or out of your house, apartment, or office you might need a full service moving company. By using this link, you can get an estimate from reliable movers that serve your area.

TRUCK RENTAL - If you don't have a lot of belongings or just want to handle the move yourself, you will probably want truck rental to move from your apartment or house. To get an estimate or make a reservation for a moving truck rental from a national leader, use this truck rental link and save 10%.

MOVING SUPPLIES - Since you are moving, you will probably need moving boxes or moving supplies. By using this moving supplies link, you can get boxes, packing material and everything you need delivered directly to your doorstep at the guaranteed lowest prices!

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Moving Advice Courtesy Rent
  • Do It Yourself Moves
  • Glossary
  • Content Provided By Move
  • Insurance Claim Info
  • Moving Pets
  • Moving Plants
  • Moving Vehicles
  • Moving With Children
  • Packing Tips
  • Pre-move Planner
  • Storage Tips
    Do It Yourself Moves 

    Reserve your truck well in advance of your move date and advise the rental company of the estimated size of your load. If you are moving at the end of any summer month, reserve at least a month ahead.

    Organizing your move is the key to success.

    Visit the PLANNER and the PACKING TIPS section to help get you organized.

    You will have to decide what type of truck you are going to need, as well the required equipment such as cartons, dollies, refrigerator carts, moving pads, etc.

    Make sure you wrap all of your unpacked goods in blankets to avoid scratching.

    Don't forget to include goods at other locations, such as the office or a friend's home.

    If you live in an apartment building make sure you reserve the elevator with your superintendent or property manager (on both ends).

    If you are moving locally you can rent a smaller truck and make 2 or 3 trips, but if you are moving long distance make sure you have a truck that will carry all of your goods in one trip.

    Keep in mind that loading a truck is an art. Always place the heavy goods on first i.e. appliances etc. Next, place the lighter goods on the top. Use cartons and small items to fill in all of the empty spaces. Keep in mind the tighter the goods are packed, the more safely they move.

    For more information about loading, contact your truck rental company. They usually supply a very good instruction package.


    1.5 to 2 Cubic Foot Cartons (2 cube)

    These are used for small, heavy items such as books, files, tools, CDs, records, etc. A 2 cube is just that - 2 cubic feet in size (a little bigger than a breadbox). As one full 2 cube can weigh up to 50 lbs., it is important to identify extensive collections such as books, records, files etc.

    To calculate the size of a 2 cube carton, first extend your measuring tape to 2 feet. Hold the tape up to the bookshelves. The number of books in the 2-foot measurement will fit into a 2 cube box. Use the same process for records and extend the tape to about 3 feet for CDs.

    4 Cubic Foot Cartons (4 cube)

    These are cartons used for pots, pans, shoes and all the things that we keep in our cupboards and closets excluding linen and clothing. These cartons are also used for things such as small garden tools, gardening pots, small appliances, etc.

    The rule of thumb for this type of carton is one single door cupboard is equivalent to one 4 cube box.

    In the kitchen, for example, if the bottom cupboards are full of pots, pans, etc., check off one 4 cube per cupboard. Think of this cupboard size when you are calculating items such as sports equipment, balls, hockey gear, toys etc.

    5 Cubic Foot Cartons (5 cube)

    These are mainly used for linen and clothes. One cupboard equals one - 5 cube box. A clothes hamper full of clothes and linen would be equal to one- 5 cube box.

    TIP: Leave all of the clothes inside your dressers. Do not count them when adding up as packed items. Breakables, however, must be removed from your cupboards and included as packed items. SEE PACKING TIPS

    China Cartons

    This is a carton with thicker cardboard walls designed to give china and glass extra protection. They are about 5 cubic feet in size. A china carton will hold the contents of a kitchen cupboard - approximately 2 feet by 3 feet. If you are estimating in your kitchen, mark one china carton for every cupboard full of glassware. In the dining room, use the same principal. If the china cabinet has 4 cupboard size sections, 4 china cartons would be required. Rule of thumb: 1 china carton for every room in your house. Therefore, 8 rooms are equivalent to 8 china cartons.

    Picture/Mirror Cartons

    All paintings and mirrors are packed in picture cartons. Generally, 2 to 3 items may be packed into each carton. For this estimate, use 2 paintings or mirrors for every one carton. For example, 3 hanging paintings and 1 mirror would equal 2 picture cartons.

    Mattress Cartons

    Always count the box spring and mattress separately as they are placed into individual cartons or mattress bags. King size beds usually have two single box springs, so you would need 1 king and 2 single mattress cartons for most king size beds. For other beds the box spring and mattress are same size.


    Items such as glass shelves in china cabinets, glass and marble table tops, mirrors without frames, marble table bases, grandfather clocks and very rare antique pieces have to be crated.

    Be advised that crating is expensive so only have necessary items crated.

    For round tables, measure the distance across the piece and use that for length and width. For example, a circular table that measure 35 inches across would be crated in a box 35" x 35" x 4". Use the back of the inventory sheet if you need more space and the transfer the info later.

    Chandeliers should also be crated. Measure the extreme edges of the piece as well as the height. Add 2 inches to the height as the chandelier is actually hung inside the crate.

    Miscellaneous Items

    Most homes will have a catchall area - usually in the basement, garage or locker. The easiest way to estimate what needs to be packed is to measure the area that the items fill. For example, you may have an 8-foot high room, which is piled to the ceiling with items. The goods come out 4 feet from the wall and they are 6 feet across. Write these dimensions and general contents in the "other items" section of the Inventory Sheet.

    (If you are interested, you just multiply the 3 numbers together - 8 x 4 x 6 = 192 cubic feet. Multiply this number by 7 to get the weight - 192 x 7 = 1344 lbs.)


    Pianos require special equipment and, in some cases, extra help to get it out of the basement or down the stairs.

    Other Bulky Items

    Make note of any other bulky items such as boats, garden tractors, outdoor swings, TV dishes, above ground pools, utility sheds, building material, motorcycles, etc.

    Booking Agent:
    The booking agent or "booker" is the agent you choose as your mover. If they are a member of a van line, they register your move with the van line and coordinate all of the dates and services to be performed during your move. This agent oversees your entire relocation.

    Origin Agent:
    The origin agent may also be your booking agent. This is often the case with the exception of moves for corporate accounts that are handled by specific agents sometimes located in different cities. The origin agent handles costing your move, packing, crating, third party services, etc. and is your local contact for the preliminary portion of the move. They are responsible for advising your booking agent of any changes or problems which may arise during the move.

    Destination Agent:
    This is your local contact at destination who usually arranges a crew for your driver to assist in unloading, organizes your unpacking crew and reconnections and is one of your contacts for updates on the status of your shipment while in transit.

    This is the person to whom the shipment is to be delivered.

    This is the person from whom the shipment is to be picked up.

    Order for Service:
    You should receive this document or a detailed estimate from the mover prior to the move taking place. This will outline all services to be performed by your mover including the weight, pack, load and delivery dates, special services such as crating or third parties etc., as well as cost outlines. Some move costs are guaranteed within a certain percentage, some shipments are weighed in order to determine the cost (exclusive of additional services).

    Bill of Lading:
    This will arrive with the driver and crew on load day. It should list the terms and conditions agreed upon for the move including the delivery address, transit times, cost (if guaranteed), insured value of the shipment, etc. It is a contract that the driver will require you to sign prior to loading, acknowledging your agreement with the terms stated.

    Registration Number:
    This is the tracking and identification number assigned to your move by the mover. It should be printed on your Bill of Lading. Refer to the registration number whenever you are contacting your mover.

    This is a numbered list of all items loaded onto the moving van with the condition of furniture pieces noted. Cartons will be noted as packed by the van line, or ""PBO" packed by owner. A copy must be kept for your records.

    This is a section on the Inventory Sheet for you to note exceptions to the condition of your furniture or cartons upon delivery. Any damage or missing items should be noted in that section prior to signing for delivery. A copy must be kept for your records. (You have up to 60 days to inspect your goods for missing or damaged items)

    Insufficient space on the moving van may result in some of your belongings being left behind for the next truck headed to your area. The items left behind for the next truck should be the least essential items. If there is a possibility of not getting all of your goods on the truck be sure to leave the nonessentials for the last to load.

    Insured Valuation:
    This is the amount you have decided to insure your shipment for. This should be written on your Bill of Lading. This indicates the maximum amount for liability due to loss or damage by your mover. Should you not opt to insure your shipment, coverage will extend only to the amount required by law under the tariff that you are moving. This is often a sum such as $0.60 per pound per item based on a standard list of weights per article.


    Should you be unable to accept delivery of your belongings within the standard transit time for the volume/distance of your shipment, you may require storage at your origin or destination agent's warehouse. The 2 types of storage are called Storage In Transit SIT - (up to 60 days from the date of loading), and Long Term Storage - LTS over 60 days from the date of loading.

    Long Carry:
    Should it be impossible for the rear of the moving van to come within a certain distance from the entrance of the home (usually 75 feet), additional charges may be applied based on the extra distance.

    Shuttle Service:
    If the assigned moving van is unable to get within a reasonable distance of your home, either at origin or at destination, a smaller truck may be required to shuttle your belongings to or from the moving van. This may be the case with very narrow, winding driveways, blocked access due to trees, steep and unstable roadways or weight and height restrictions on bridges and overpasses.

    Stair Carry:
    Ordinarily, carrying your belongings up or down 2-3 flights of stairs is included in the cost of your move. Additional flights of stairs will increase the time normally allotted for loading/unloading and will increase the charges.*

    Elevator Carry:
    The cost for your move should normally include transporting your belongings within certain floors by elevator (usually 1-5 floors). Should your goods be moving to or from more floors, this will increase the time normally allotted for loading/unloading and will increase the charges. *

    Extra pickup or delivery:
    Extra charges may be applied for any stops other than your origin and destination address, for pick up or delivery of additional items.

    This additional charge may be applied should any of your goods not fit through any doorways or staircases. Hoisting a piece of furniture through a window may be necessary in order to remove it, or place it in your home.

    Bulky Articles:
    Some items such as boats, cars, snowmobiles and trailers incur additional labor during the loading and unloading process. They also consume more space in the moving van in proportion to the actual weight of the item. Extra charges may be applied to these items.

    Third Party Service:
    For services contracted out to someone other than your mover such as appliance servicing, waterbed service, and housecleaning additional charges may be applied.

    Transportation Surcharge:
    These are often applied when the pickup or destination locations are in very remote areas, causing loss of extra or return weight for the van line.

    * Some estimates include a flat City Surcharge to cover these charges.
    Insurance Claim Info 

    In the event that there is a claim on your goods, many moving companies will not open a file until they receive a written description of the items that are damaged or missing. This process usually allows you a period of time to inspect your goods for loss or damage.

    If you have a loss or damage claim, telephone the local office and speak to the claim department. The mover may send someone to examine the damaged goods and you will be asked to complete a claim form. Claims should be handled to your satisfaction in approximately 30 days.



    The "Bingo Sheet" is a sheet full of numbers corresponding to the inventory numbers on your furniture. Local moves do not provide an inventory as it takes time to complete one at origin and as most people are paying by the hour, most consumers elect not to have it done.

    On the "Bingo Sheet", check off the numbered items as they come into your home. If an item is missing have the driver indicate the item on both your sheet and the driver's sheet. Both parties should initial both sheets. This will expedite a claim at a later date.

    If a carton is damaged, ask the driver to set it aside and inspect the contents of your carton later with the driver present. Make note of any damage. It should not be necessary to inspect every item at the time of delivery, as this may cause undo delay to the driver who will have a schedule to maintain.

    You will normally have up to 60 days from the date of delivery to file a claim, so any new nicks and scratches can be reported later. Obvious damage should, however, be brought to the driver's attention, itemized, and initialed by both parties.

    If you come across a damaged item after the driver has left your residence, do not throw it out. An adjuster will need to see the item as evidence of the damage and to assess a dollar value for the claim.
    Moving Pets 

    Moving is not only stressful for you or your children, but for your pets as well. As pets cannot be carried on the moving van, preplanning the move of your pets is important.
    • As noted on the PLANNER , make sure to get a copy of your pet's health records from your veterinarian. You may also ask your veterinarian for any recommended professionals in your new location. You may also contact the Humane Society for recommendations.
    • It is important to contact your new town or city prior to your move to ask what their required paperwork or licenses are for your pet and how to go about getting them. Also ask about any city ordinances pertaining to your particular type of pet.
    • Ensure your pet is properly identified and tagged prior to transport, including an ID tag with your name and destination address and vaccination tags.
    • You may want to purchase a pet travel carrier for the trip. The carrier should be large enough for the pet to stand, turn around and lie down in. The carrier should have ample ventilation, a good bottom lining, and a secure door closing.
    • For your trip, make sure you bring along plenty of water, your pet's favorite food, treats, toys and leash. It is also important to stop at regular intervals to exercise your pet. If you have to leave your vehicle, do not leave your pet in the car for any length of time during hot, humid weather or very cold weather.
    • If you will be staying in motels while you are traveling, make sure the motel will accept your pet. If you leave your pet in the room while you are out, make sure you put the "Do Not Disturb" sign on the door.
    Moving Plants 

    Most movers will not take your plants in the moving van, as there is little chance they will survive. There are no temperature controls in a moving van; therefore temperature changes may be extreme. In addition, the plants will not be watered, or receive any sunlight, from the time they leave until the time they arrive. Should a mover allow your plants to be loaded with the rest of your belongings - it will be at your own risk. The following tips may be helpful in preparing your plants for transport.
    • Plants in clay or breakable containers should either be replanted into plastic containers or the root balls of the plant should be wrapped tightly with damp newspaper and/or sphagnum moss.
    • Water your plants the evening before or early on the day the plants are to be transported. Keep in mind, if you are moving during the winter months, water in the root system may freeze during transport. During warm weather, plants with an abundance of water in the root systems may develop fungus.
    • To assist with temperature fluctuations during transport, wrapping layers of dry newspaper around the root ball or around the plastic pots and the plant stem is useful in insulating each plant. The colder the temperature, the more insulation needed.
    • Prune larger plants to ensure leaves are not damaged during transportation. This will also promote new growth to the plant. Note it is not advisable to prune cacti or succulents.
    • Air holes should be pre-punched into the cartons in which the plants will be packed.
    • Make sure you have a carton large enough to protect the leaves and tops of the plants. Secure the individual plants in the carton by placing wadded packing paper around the pots between each plant.
    • When the plants reach your destination, they should immediately be unpacked, re-potted, watered and fertilized.
    NOTE: Some cities, especially in the US or overseas, may have strict restrictions on plants and plant material. Check with the local Department of Agriculture for any restrictions or requirements.
    Moving Vehicles 

    You may ask your mover for a quote to move your vehicles along with your household goods or if you only need to ship a car please use our Vehicle Shipping Service. Depending on the circumstances (size of shipment, time requirements, etc) your mover may advise that your vehicle be loaded onto the moving van, or that it should travel separately via a third party service. Should you choose to look into moving your vehicle yourself, here are some tips to follow.

    When comparing the price from several vehicle transport companies, you will need to consider the following criteria.

    • Origin and destination addresses you may prefer to deliver and pickup the vehicle from the local terminal rather than have it delivered to your home or work
    • Departure date and requested delivery dates
    • Make/model/year of vehicle
    • Type of transportation preferred: drive away, rail or transport truck
    The transport carrier should provide insurance against damage or theft and should provide you with a copy of their policies. It is important to have in writing if the carrier's coverage is primary or secondary to your own insurance and to have the deductible options in writing as well. Check with your insurance carrier to see if your vehicle would be covered while being transported by a carrier. Also note, it is a common practice for a vehicle carrier not to insure the contents of a vehicle other than necessary items such as a spare tire and jack. All other items should be removed unless you are confident your home policy coverage would cover any loss or damage.

    When the transport company picks up your vehicle, a Vehicle Condition Report must be completed and signed by you and the driver. This report will include the pickup date and location, delivery address, make, model, color, mileage, vehicle identification number and a detailed report on the condition of the vehicle (i.e. dents, scratches, rubs, paint condition, cracks, etc.). A copy of this report should be given to you before the vehicle departs. You will want to keep a photocopy of your registration and insurance paperwork for the vehicle in the glove compartment.
    Moving With Children 

    Moving to a new community and school may produce stress and anxiety for your child. Moving away from friends, familiar surrounding and being introduced to a new school can be difficult. The cause of stress can vary according to the age of the children. Younger children who are in the process of exploring their independence from their parents and are adjusting to new peer groups may find themselves returning to a dependent relationship with their parents. Older children have more difficulty leaving close friends and peers and may repeatedly protest the move. Some ask to move in with friends in their hometown to complete the school year.

    Signs of depression or distress should be monitored. If deemed necessary, consult with your family physician or pediatrician. They may be able to assist or provide referrals for physicians in your new location.

    Some of the following steps may be taken to make the relocation easier for your children.
    • Talk openly with your children well before the move takes place, explaining all of the details of the move and why the move must take place.
    • Get information on your new town or city, including schools and children's programs, and discuss them with your children.
    • Create a pen-pal package for your children and their special friends with addressed, pre-stamped envelopes, stickers and markers. For older children, e-mail is a great way to keep in touch.
    • Discuss advantages of the new location with your children according to their interests, such as nearby amusement parks, museums, zoos, etc.
    • If possible, take your children on a tour of your new town or city and home before the move to acquaint them with their new surroundings.
    • Discuss decorating ideas for your child's new room including a memory door. Compile favorite photographs from family and friends from the location you are leaving and plan to decorate a door in your child's room with the photos.
    • Pay attention to what your children have to say about the move and address their concerns.
    • Keep to your child's daily routines as closely as possible.
    • Don't pack your child's favorite belongings until the last minute.
    • Once you have arrived in your new community, visit your child's school to speak with his or her councilor about orienting your child to the new school and school programs. Advise the councilor of any special interests of the child and ask for recommended clubs or programs.
    Packing Tips 


    Packing cartons are specifically designed in various sizes for various purposes and the contents they contain. The cartons that you may get from your local grocery or liquor store may be damaged, cut or have the corners crushed. Look for cartons in good condition with the covers intact. You may also ask your mover regarding the purchase of used or new cartons. They will have cartons specifically designed for items such as mirrors, beds, china, clothing etc.

    Packing Paper:
    You may save up newspaper for use in packing, but note the ink may rub off onto the items packed requiring cleaning before being put away. You can purchase packing paper from your mover, which will not soil your belongings.

    Packing Tape:
    Masking tape is not recommended. The best tape is plastic and approximately 1.5 to 2 inches wide.

    Bubble Wrap and Tissue:
    Used to wrap very delicate, fragile items such as figurines.

    Scissors or a cutting blade.

    Used to label the contents of cartons.

    • Begin packing well in advance. Start with items least used in your household.
    • Pack one room at a time, labeling each carton with the general contents and the destination room in the new home.
    • Cartons containing fragile or high value items should be clearly marked for your mover.
    • Follow the guideline below as to what cartons to use for your belongings, and remember, the heavier the contents, the smaller the carton.
    • Ensure the bottoms of the cartons are well taped to hold the contents.
    • When packing individual cartons, place the heavier items on the bottom, graduating to the lightest items on top.

    It is best to take the following paperwork and valuables with you, rather than have them packed and transported by your mover.
    • Cash
    • Coin/stamp collections
    • Deeds/wills
    • Mortgage or rental paperwork
    • Stock/bond certificates
    • Jewelry
    • Family photos or videos
    • Contents of safety deposit box

    The following items are classified as dangerous or hazardous goods and cannot be transported by your mover.
    • Aerosol cans/ Bleach and Cleaning Fluids
    • Paints and paint thinner
    • Matches and Lighter Fluid
    • Batteries
    • BBQ tanks or Pressurized tanks
    • Flammable or corrosive chemicals
    • Ammunition and/or Loaded firearms
    • Firecrackers/Flares/Explosives
    • Perishable goods/Food in glass jars
    • Gasoline/Kerosene

    Crystal/Dresden Carton:
    These small cartons are used for packing small, very fragile items which are then put into other cartons.

    Small Boxes:
    The small box is a small carton used for heavy items such as books, CDs, canned food, tools. The heavier the contents, the smaller the carton.

    Medium Boxes:
    The medium box is often used for mid-weight, midsize items such as pots, pans, clothing, shoes, and nonperishable food items.

    Large Boxes:
    The large box is generally used for items such as bedding, linen, towels, lampshades, toys, etc.

    China Barrel
    This is a thick carton used to pack dishes, china and glassware, lamps items of a fragile nature.

    Mirror/Picture Carton
    These cartons come in varying sizes and can telescope to fit varying sizes of pictures, mirrors, etc.

    Wardrobe Carton
    These tall cartons have a bar that attaches across the top to allow clothing on hangers to be placed on the bar and packed. They can also be used for drapes or without the bar for bulky items that are not too heavy.

    Mattress Carton or Mattress bag
    These cartons or bags come in every size for every mattress and box spring type.


    Most major gas or electric appliances such as refrigerators, washers and dryers require special servicing to ensure safe transportation. All parts should be professionally secured prior to transport. Gas appliances in particular need professional disconnection and reconnection.>

    It is best to ask your mover if the moving crew is able to handle the disassembly/reassembly of your piano or if a specialist should be hired to do this. Crating of this item is also recommended.

    Large clocks, such as grandfather clocks, often require special disassembly and possibly crating, which your mover can provide. With any clock, it is important to remove the pendulum.

    Your mover may provide special servicing for your waterbed including draining and filling. If you choose to drain and fill the bed yourself, it is best to follow your manufacturer's instructions. You will want to pack your waterbed mattress/bladder very carefully. Pack in a carton with only soft items such as comforters and linen.

    Clothing may remain in drawers for transport. Ensure the drawers are not overloaded as this may cause damage to the drawers themselves. Also, remove any fragile or small loose items from the drawers and pack separately. During the loading process, your driver will pad the entire piece to ensure the drawers remain in place.

    Make backups of all files on the computer. Remove disks from their drives and replace with the original cardboard disks. It is best to park your system, that is, remove the recording heads from the data area. If you are unfamiliar as to how to do so, and it isn't mentioned in your computer manual, contact the manufacturer for advice. Once this is done, all cables should be removed and individually wrapped. Any non-detachable cords should also be wrapped. If possible, it is best to pack these items in their original cartons with the original packing material provided. If you don't have the original cartons, make sure you use plenty of padding to protect each item in the carton.

    Printers should also be packed in their original cartons. Make sure you remove the ink cartridges and pack them separately.

    It is most convenient to pack small kitchen appliances such as your toaster, can opener, and blender together in one or several cartons. Each item should be wrapped individually in several pieces of packing paper and placed in a pre-filled carton of wadded packing paper. Spaces in the cartons may be filled with smaller items such as pots and pans.

    Dry foods that have been opened should be securely sealed with tape to avoid spillage. Lids to any jars, such as spices should be securely closed. Dry food items in breakable containers should be wrapped with several sheets of packing paper. Sealed cans may be placed in the carton without wrapping.

    Pack each glass with 2 pieces of packing paper. Take the 4 corners of the paper and fold into the glass. This creates a protective lining for the next glass to be inserted. Wrap the third cup as you did the first one and place into the stack. A fourth glass may then be added. Finally, completely wrap the stack with several pieces of packing paper, taping the paper securely to the bundle. Place the bundles upright in the carton, pre-filled with wadded packing paper in the bottom, and ensure they are separated with plenty of packing paper. Stemware must be packed individually with plenty of paper and packed stem up in the carton. Place wadded packing paper onto the top of the contents and tape the carton securely. Mark "Fragile Glassware".

    Place wadded packing paper along the bottom, sides and corners of the carton. Place your first plate in the center of a stack of packing paper; wrap two sheets of paper over the plate. Place the second plate on top and use two more pieces of paper to enfold the plate. Continue until you have a bundle of 4 plates. Place the bundle on edge rather than flat in the carton. Mark "Fragile - Dishware".

    Line the carton with a generous amount of packing paper or bedding and linen. Remove the shades, bulbs, harps and finials (metal attachments). The harps and finials may be wrapped in packing paper and taped to the inside of the carton. Roll the lamp cord and secure with a twist tie or wrap around the base of the lamp. Place the lamp on several pieces of paper and wrap around the lamp, tucking or taping the paper into the base of the lamp. Tape any loose ends of the paper to the lamp and secure the top with tape. If you are packing more than one lamp in a carton, separate with bedding, pillows, linen, etc. Mark "Fragile Lamps".

    Lamp shades can be nested together provided there is a sufficient amount of clean packing paper placed in between each shade. No other items should be packed with lampshades. Some shades such as those made of silk should be packed separately. Pad the carton with plenty of wadded packing paper.

    Small pictures or paintings should be individually wrapped in bubble wrap and placed upright - not flat -in the carton. These can be placed in cartons with other items such as towels or bedding. Larger framed items, including mirrors, can be specially packed by your mover. If you choose to pack these items yourself, the following guidelines may be followed. Place an "x" of masking tape across the glass to help protect the picture against damage should the glass be broken. Place your picture face down on several sheets of packing paper. Wrap the picture completely with the paper and seal the wrapping with tape. Line the bottom of your picture carton with packing paper and slide the picture into the carton. If there is sufficient space, more than one picture can be placed in a carton. Ensure the pictures are buffered with plenty of packing paper or bubble wrap. Once all pictures are placed into the carton, place wadded packing paper on top of the pictures and seal the carton. Mark "Fragile Paintings/Pictures".

    All gasoline and oil must be drained from any tools or machinery that is to be transported, such as lawn mowers, chain saws and snow/leaf blowers. Batteries must also be disconnected. Arrange for disposal of propane tanks as your mover will not transport them. Long handled garden tools may be bundled and taped together for transport. This is also applicable to curtain rods.
    Pre-move Planner 


    1. From our web site print a copy of the Inventory Sheet. At this time, you should take the opportunity to make a list of items that you do not want to bring with you.

    2. You may want to discard items such as books you no longer want, record albums, broken items that you have not had time to repair, etc. Reducing the weight of your shipment is useful and could possibly lower the cost of moving.

    3. Fill out the printed Inventory Sheet and indicate the following;

    4. Whether you want to include the option of packing everything yourself, if you require the mover to pack only the breakables or if you require the mover to pack all of your belongings.

    5. You should indicate if some, or all, of your items need to be stored for a period of time.

    6. Indicate which items are of special concern, such as fragile antiques, paintings, glass or marble pieces, pianos or grandfather clocks.

    7. If you have pets you wish the mover to transport SEE MOVING PETS for recommendations.

    8. Make note of any items that would need special disassembling/reassembling or servicing such as gas appliances, fridges with icemakers, washer/dryers, etc.

    9. Make note if there are any access problems such as parking permits and other items such as difficult access for large trucks, long distance from parking area to entrance of home or building, large furniture pieces that may not fit through narrow entrances etc.

    10. Be sure to list any items outside the home that need to be move, sheds and contents, play structures, etc.

    11. List items that need high value insurance coverage. If you think you may be packing some or all of your items, be aware of the ramifications/requirements regarding insurance. Items not packed by your mover are not covered by insurance unless the carton has been dropped or crushed.

    12. Indicate the dates, or approximate dates, for the move if known. Be aware of time requirements such as closing dates on your old and new home, elevator service schedules, etc. Prices may vary due to the time of month or year.

    13. Once you have carefully reviewed the Inventory Sheet, go to the web site and complete the Inventory Sheet online.


    1. If you have decided to rid yourself of unwanted items, you may then arrange to make a charitable donation or hold a yard sale. Arrange to dispose of any items not sold or donated.

    2. If you have decided to pack some or all of your belongings, you may purchase packing materials such as new or used cartons, packing papers, tape, etc. from your mover or from our partners in the MARKETPLACE. Your representative should be able to give you an idea of the materials needed for the contents of your home.

    3. Make arrangements to transfer all applicable records such as school transcripts, insurance coverage, medical and veterinary records, drivers and any other licenses.

    4. Check and clear tax issues on your current property.

    5. If necessary, make special arrangements for appraisals on particularly high value objects i.e. art, antiques, etc.

    6. Cancel or transfer any memberships/subscriptions to organizations, clubs, magazines, newspapers, return library books or other borrowed materials.

    7. Familiarize yourself with your new town or city through your local Chamber of Commerce, neighborhood programs or on the web.

    8. If you have children, you may want to research the schools in the area and initiate registration procedures and begin to involve your children in the move process. SEE MOVING WITH CHILDREN

    9. You may want to arrange for day care or a baby-sitter for your children on your pack/move dates.

    10. Confirm the packing and move date with your moving company and schedule elevator service times if required.

    11. Make travel arrangements such as airline tickets, car rentals, and hotel reservations.

    12. If you are packing yourself, begin packing articles not used often. Begin to clean the areas as you pack. SEE PACKING TIPS


    1. Speak to your bank regarding their branches in your new area and transfer your accounts.

    2. You may want to arrange for Travelerís cheques. Also, think of how the mover is to be paid upon delivery and make appropriate arrangements i.e. certified cheques, or prepaid.

    3. Make a list of valuables to carry with you when you move such as medicine, stocks, bonds, wills, legal papers, jewelry, special collections (coin, stamp), photos, videos.

    4. Arrange to disconnect/reconnect service for telephone, TV, electricity, gas or fuel supply, water etc. You will still want these services available on your move day, therefore it is best to arrange for any disconnection to take place the following day. You will also want these services on and ready when you move into your new home. Also check for any applicable deposits/refunds.

    5. Make arrangements to give away any items your mover is not able to transport usually items such as house plants, flammable liquids, paints, BBQ tanks etc.

    6. Complete your change of address notification for postal service.

    7. Have your vehicle serviced if you are traveling by car and plan the routes you will take to your new destination.

    8. Try to use up the contents of your freezer or give to friends.

    9. Look at the floor plans for your new residence and plan ahead for the positioning of your furniture.


    1. Drain all items of gas and oil such as lawnmowers, chainsaws, snowmobiles etc. If you do not, the mover will not be able to move these items.

    2. Drain water hoses.

    3. Ensure your moving company and driver know all of the contact numbers where you may be reached as you are traveling to your new destination. Also ensure you have the contact numbers for the moving company, driver and destination agent.

    4. Your freezer and fridge should be defrosted, cleaned and dried 1-2 days before the move.

    5. You may want to prepare a LOAD LAST CARTON items needed on move day and medicine cabinet contents (carry prescription medicines with you), toiletries, towels, disposable plates and utensils, basic cooking utensils, coffee/tea maker and supplies, snack food, cleaning supplies, light bulbs, extension cords, garbage bags, bedding, games for the children, pet food, etc.

    6. Confirm any baby-sitting arrangements.

    7. Ensure any outstanding bills for your old residence have been paid.

    8. Remove any fixtures you are taking with you.

    9. Clear out any safe deposit boxes and arrange to bring the contents with you rather than having the mover pack and transport the items.

    10. Ensure all items not to be transported by the mover are put in a separate area and clearly marked "NOT FOR TRANSPORT".


    When your moving crew arrives, the driver (who is in charge of move) will present you with a Bill of Lading which will list the delivery address, transit dates, insurance coverage, cost (if you were given a guaranteed rate) etc.

    It is important to review the Bill of Lading and make sure all is in order. If you detect anything out of order, point it out to the driver, who may then call his office to have the problem resolved.

    Do not sign the Bill of Lading until all the terms are satisfactory and, if necessary, changes made and initialed by you and the driver. The loading process may then begin.

    The driver and crew will begin to disassemble certain items (some table legs, dresser mirrors etc.) while beginning the "tag and list" process. All items moved will have a numbered, color-coded, mover's tag or sticker placed on them. The number for each item will correspond with the inventory the crew will be taking.

    The written Inventory Sheet will list each item moving, along with the condition of the item at the time it is moved including scratches, chips, dents etc. As pieces are tagged and listed on the inventory, the crew will begin to wrap moving blankets around the furniture. Some upholstered items may be stretch-wrapped with plastic.

    It is advised to check each page of inventory as it is completed to ensure you agree with the condition of the pieces as noted and that all items to be moved have been included on the inventory. Your driver will have you sign all pages of the inventory before leaving and will give you a copy for your records.

    If you are moving locally, it is most common for the load and delivery to take place on the same day. Therefore, items are not tagged and inventoried, as there is no delay in receiving your goods. In addition, the tagging & inventory process will add to the time taken and will increase the cost of the move. Most people follow the moving truck, once it is loaded, to the destination address for unloading.

    When moving long distances, your goods should be tagged and inventoried, as delivery will occur a few days after loading. The delivery time will depend on several things such as distance, the size of your shipment, truck schedules and weather.

    Your guaranteed delivery date, or a delivery spread (e.g. March 13 March 17) should have been agreed upon with your representative and noted on your Bill of Lading. If you have a delivery spread, feel free to ask your driver his estimation of the delivery date. Do note the driver is giving you an estimate. Unavoidable delays may occur such as weather conditions, traffic problems and detours.

    You may ask your driver for his cellular phone number to keep in contact regarding the delivery date. If he is not equipped with a phone, ask for his dispatcher's contact number he will be reporting his status and location to the dispatcher.

    If you have been given a delivery spread, it is important the driver have all contact numbers for you at your destination. The driver will need to notify you as to the delivery date 24 hours prior as you or your representative must be present for unloading.

    When your shipment arrives for unloading, don't be surprised if your driver has a different crew. On long distance moves, the driver often hires crews from the local office to assist with loading and unloading.


    As the unloading takes place, the crew will place your belongings into your new home at your direction. While the truck is being unloaded, the driver or a member of his crew will check the contents of the truck against the inventory taken at origin.



    Should you see any move related damage, it is important that you or the driver note the specific damage next to the specific item on the inventory. This also applies for any cartons noted as damaged or crushed during the move process. You will need to keep a copy of this paperwork for claims purposes. Most companies allow up to 60 days to identify lost or damaged items.
    Storage Tips 

    Appliances (small)
    Pack in factory boxes whenever possible and cushion with packing paper or bubble wrap.

    Appliances (large)
    Since you'll need use of your major appliances right up until the day you move, prepare them last and load them first on moving day:

    Consult your user's manual for specific moving and safety instructions.
    • Empty and defrost your refrigerator and freezer.
    • Drain the water from your washing machine.
    • Wipe and dry the interiors of all appliances.
    • Tape or tie down all moveable parts/doors.
    • Do not wrap hand truck strap over refrigerator coils.
    Disassemble beds and mark pieces so they're easy to put back together. Tie bed rails together with rope or tape. Wrap mattresses in a plastic mattress cover.

    Pack them flat in small cartons that weigh no more than 30lbs. Alternate bindings, and cushion with packing paper.

    Hang clothes in wardrobe boxes or plastic garment bags. Pack clothes in boxes or in dresser drawers if dresser is not too heavy to move. Be sure to strap or tape dresser drawers closed.

    Wrap fragile items like ceramics with bubble wrap and tape securely.

    Hang in a garment bag or a wardrobe box. Put each window's curtain rod and hardware in a sealed plastic bag.

    Never stack dishes flat. Wrap each piece in bubble wrap. Pack dishes, saucers and platters on their edge. Nestle cups and bowls. Cushion with dishcloths or paper.

    Wrap separately in bubble wrap and or use plenty of packing paper for cushioning.

    Pots, pans, colanders, etc. can be nestled and cushioned with packing paper between each piece. Set aside the most essential cookware for the first few days in your new home. Label this box as the first to be opened once you arrive.

    Pack shades in individual boxes with bubble wrap or foam peanuts. Wrap bases in bubble wrap and pack them in boxes. Disassemble standing lamps if possible.

    Mirrors and Artwork
    Small mirrors can be wrapped in bubble wrap and packed in boxes. Large mirrors and paintings should be wrapped in paper, covered with cardboard, and braced with wood.

    Outdoor Furniture
    Disassemble parts and place hardware in plastic bags. Tape each to its corresponding part. Tie disassembled pieces together.

    If you can, remove legs and extra leaves. Pad them and tie them together. Tape hardware (in plastic bags) to the underside of table tops. Protect smooth surfaces with cardboard or blankets.

    Tools and Gardening Equipment
    Pack hoses and small tools in boxes. Tie rakes, shovels and long-handled tools together.

    Upholstered Furniture
    Cover with plastic or a drop cloth. Tip sofas on end to save space, but place on cardboard or wooden pallet to protect the fabric.

    Wooden Furniture
    Wrap exposed wooden arms and legs with plastic, paper, or bubble wrap. Cover them with plastic or a drop cloth.